Recent customer feedback

Client feedback

We have used the services of Zodiac Security since 2006 and have always received , professional and thorough service.
Gareth and his team are always at the end of the phone when needed , even when their customers are overseas. We have been thoroughly satisfied with their security service and would not hesitate in recommending them to friends and family
( in fact we have many times !!!!)

HD CCTV at an affordable price

If you’re thinking of getting a CCTV system installed then you want the best picture possible don’t you??? the problem was that to get the best picture you had to go digital with an IP CCTV system and that came with a big price!!!

But what if there was an alternative? a full 1080P HD CCTV system for the cost of a regular analogue CCTV system? now that’s something interesting isn’t it!!!

At Zodiac Security we are able to offer up a solution using HD SDI CCTV cameras, these use traditional cabling (co-ax) and are a lot lower cost that a digital HD IP CCTV cameras but with the same picture quality!!!. Below is a screenshot of one of the cameras when viewed from a remote PC (more of that later)

HD CCTV

That sounds fantastic I hear you cry!!! but what else can it do???

Well there’s a couple of major bonuses to our new HD SDI CCTV system:

  1. As it uses traditional CCTV cabling you can easily upgrade your existing analogue system to this new HD CCTV system using all the old cabling – keeping the price even lower!!!
  2. If you have broadband where the CCTV system is being installed then your new CCTV systems can be connected to it and you will then be able to view it remotely from PC’s, laptops, tablets or smartphones. You’ll even be able to playback all the video remotely that has been recorded. The two images in the post show the HD system viewed remotely during the day and at night)
HD CCTV at night

OUR HD CCTV Camera working at 2am in the morning

If you would like more information on our HD SDI CCTV systems then please feel free to get in touch with us zodiac@zodiacsecurity.co.uk or give us a call on 01458 241166. No pressure selling, just honest, straight forward security advice on our HD CCTV Systems.


HD CCTV system installers in Somerset, Dorset, Devon and London

 

why you should always use an NSI approved security company

An excellent article if you are considering having a burglar alarm system installed.*


With all the security advice on the internet, it can be bewildering knowing who to trust for sound advice and service. Choose an NSI approved company and you have the peace of mind that you are dealing with a reputable contractor who works to NSI’s stringent standards.

Before you have an alarm fitted make sure you ask the following questions:

Q: Can I trust the employees of the security company when in my home?
A:  All relevant personnel within each NSI approved company have been security screened to British Standard 7858.

Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect?
A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.

Q: If there is a problem with my alarm, how quickly can I expect the company to respond?
A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period.  (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)

Q: Once I have an alarm fitted – will I see the installer again?
A: With NSI, a maintenance contract will be offered to customers who have an alarm installed.

Q: Upon installation of an intruder alarm what will I be given?
A: You will be issued with a Certificate of Compliance from an NSI approved company

Q: Will I get a discount on my house insurance if I have a burglar alarm?
A: It is always advisable to check with your insurance company as policies differ between companies.  However, many insurance companies do offer discounts for alarms installed by NSI approved companies

 

When it comes to home security and the protection of your family it really is important that you use someone you can trust, someone who is NSI approved so you know that your security will be done correctly before, during and after your security installation.

For a free security survey and quotation for your home please call Zodiac Security on 01458 241166.


 

Zodiac Security are an NSI approved security installers of Burglar Alarms, CCTV Systems and Access Control Systems.

 


 

*article provided by the National Security Inspectorate – www.nsi.org.uk

Insurance and Security Systems

A guest blog post by Steve Redwood of Harper Dolman & West Insurance Ltd – Insurance brokers in Somerset.

We all work very hard to build our business or personal assets and whilst the expense of paying for Insurance may not be the highlight of everyone’s year, the comfort blanket of having suitable cover does calm the nerves.

insurance and security systems

does your insurance cover you?

If you are unfortunate enough to be the victim of a crime or suffer damage then naturally this is when the benefit of insurance comes in to its own. At this point you don’t want to find out that your Insurer will not pay because you are not complying with the terms of the policy, so take action now to ensure you are protected.

In many cases, especially business policies where business stock is held or for private residents where high values contents are owned, Insurers may insist upon a certain level of security to include window and door locks, safe, alarms and CCTV. The detail of these requirements will be fully disclosed by your Insurer when you accept the quotation and at every renewal. If you use an Insurance Broker they will ensure you are made aware of these requirements.

With regards to Alarms systems and CCTV, the level of security that is required by an Insurer will vary depending on the nature and size of the risk.  With regards to fire and security systems, the Insurer will always ask for a system to be supported by an annual maintenance agreement managed by a contractor approved by a governing body such as SSAIB or NSI (National Security Inspectorate). If you have a requirement to have an increased level of security then discuss these requirements with an approved security contractor, such as Zodiac Security, and they will ensure your system meets the requirements set by your Insurer.

If you have not checked your Insurance requirements then you should do this immediately.  If you want independent advice on your Insurance requirements then speak to a local independent broker such as ourselves or the BIBA website http://www.biba.org.uk/ConsumerHome.aspx who will assist you in finding your local independent broker.

For all your insurance requirements Zodiac Security recommend that you speak to Harper Dolman & West Insurance Ltd www.harperdolmanwest.co.uk

PC based access control – using event reporting

How Access Control can help your business

There are many benefits to having a PC based access control system in operation for your business premises, this post will highlight how using event reporting can aid your business for both security and staff management.

With a PC based system you are able to see everything from one screen, making the understanding, control an operation of the system extremely easy and straight forward.

access control

PC based access control systems – easy to control and operate

So what is event reporting and how can it help me?

A PC based access control system means that you can view all staff and visitor movements on site, from your computer screen. For example, the events screen will show you when a door has been forced or left open, this helps you with the security of your building and business and will tell you when the event occurred, this is particularly useful for sensitive areas of the business or restricted areas where an intruder or unauthorised person can put themselves or the business in danger. Events can be viewed live as they happen or can be archived for future reference as and when needed.

For more information on our PC based access control systems please do not hesitate to contact us

PC based access control systems in Somerset, Dorset, Devon and London

 

 

 

 

 

Are you thinking of making your gates automated?

Things to consider when having your gates automated

1) Make sure the gates work!

Any gate to be automated must work properly as a manual gate.  Automation will not overcome problems with an incorrectly installed or faulty/broken gates.

2) Gates on slopes

Gates have trouble on driveways and entrances that run uphill.  This will complicate the situation and often leaves larges gaps at the bottom of the gate to compensate for the slope. Gates can be installed on slopes but the flatter the entrance the better where possible.

3) Is it up to the job?

Make sure that the equipment specified is suitable. Failiure to do this this will invalidate the guarantee and result in faulty operation / equipment failure.

4) Underground motors

Underground motors need drainage.  These motors are design to be fitted underground – not underwater.

5) Professional installation

Gate automation equipment should be sourced from and fitted by a profession installer.  It may cost a little more but you will then have someone who will take full responsibility for the installation.  Whilst it is tempting to buy your equipment yourself from one of these companies who have little regard for the industry and sell at close to trade prices direct to end users, this does you no favours and damages the industry and may result in serious accidents for which you may end being responsible.

6) Environment

Consideration must be given to environmental conditions, particularly the effect of wind on a gate.  Even an ‘open railing’ gate will present a degree of wind resistance, and close boarded wooded gates are just like a sail in strong wind. This can affect the operation and life of your gate operating system.

7) Means of opening gates

Consideration needs to be given to how you want the gate to open from both inside and outside. Various options include: Radio remote keyfobs,  Keypads/proximity access, push-buttons, ground loops and GSM via mobile phone.

8) Visitor/pedestrian access

If there is no alternative, dedicated free pedestrian gate, you must consider how visitors will contact the property to gain access, and how the gate will be opened.

For pedestrian access from outside without a radio keyfob a digital keypad can be used to open one leaf only or both leaves depending on the system. Alternatively, for visitor access some form of entry intercom is normally used.  Typical examples are:-

  • Hardwired audio or audio/video system with or without built in keypad
  • Radio audio system with or without keypad providing a range up to 200m in CLEAR SPACE
  • GSM audio with or without keypad – unlimited range but dependent on local phone reception quality.

9) Trade Access

Consideration must be given to necessity for access to trades people such as dustmen, postmen, gardeners etc.

This is often achieved by connecting a button  to a time clock which would allow the gate to be opened during a certain time period.

10) Self-locking motors

You cannot rely on automated gate motor to provide total security to a gate.  The addition of extra locks will make it much more difficult to force a gate open. External rated Electromagic locks can be added to the system for additional security.

For more information on automated gates or to arrange a free security survey please do not hesitate to contact Zodiac Security by clicking on the side tab.

we do not know your alarm code

As part of our service we offer a 24 hour telephone support and call-out service to all of our customers how have a standing maintenance agreement with us for any of their security systems. So just in case they have a problem or question we are always there to help. We also receive calls out of hours from other people who are not under a maintenance agreement with Zodiac Security but have a problem with an existing security system.

The most common problem we get contacted about is some one who has entered a property and either has forgotten the code or not been told the code. And their first phone call is always to us is “surely you have a code that will turn off any alarm system don’t you?”

dont-know

So to address this question:

1) No we do not know the code to your burglar alarm system, nor do we keep a record of the codes for any security system. That is the responsibility of the property or business owner.

2) There is no such thing as a super code that turns off every alarm system – I’m pretty sure that burglars and criminals would love to have a code like this!!!

3) Even if we did have a code for your alarm system (and we don’t) we wouldn’t give it out over the phone anyway – how do we know who you are???

So in summary, its you as the business or property owner to know and remember your codes, not your alarm companies.

If you are experiencing any issues with your security systems, including burglar alarms, CCTV Systems, Access Control, Automatic Gates or fire alarms then please feel free to contact Zodiac Security on 01935 425429 to see how we can help you

Why you should use an NSI approved security company

Always use an NSI Approved Security Installation company

With all the security advice on the internet, it can be bewildering knowing who to trust for sound advice and service. Choose an NSI approved company and you have the peace of mind that you are dealing with a reputable contractor who works to NSI’s stringent standards.

important

Before you have a Burglar alarm fitted, make sure you ask the following questions:

 Q: Can I trust the employees of the security company when in my home? A:  All relevant personnel within each NSI approved company have been security screened to British Standard 7858.

Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect? A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.

Q: If there is a problem with my alarm, how quickly can I expect the company to respond? A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period.  (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)

Q: Once I have an alarm fitted – will I see the installer again? A: With NSI, a maintenance contract will be offered to customers who have an alarm system installed.

Q: Upon installation of an intruder alarm what will I be given? A: You will be issued with a Certificate of Compliance from an NSI approved company

Q: Will I get a discount on my house insurance if I have a burglar alarm? A: It is always advisable to check with your insurance company as policies differ between companies.  However, many insurance companies do offer discounts for alarms installed by NSI approved companies.

 

Zodiac Security are NSI (NACOSS) approved security installers

NSI approved

Zodiac Security are an NSI approved security installation company

 

Dorchester Burglar Alarms and Security Systems

Burglar Alarm Installers In Dorchester, Dorset

Dorchester is the county town of Dorset, England. A historic market town, Dorchester lies on the banks of the River Frome, and is one of the prettiest towns in the whole of England – but properties still need to be protected and secured, both domestically and commercially.

Zodiac Security Ltd provide a full security system installation and maintenance service for home and business properties in Dorchester and the surrounding areas, no building is too small or large and no security problem is too complex. We are always able to find the best security option at the best possible price. All security systems are installed to meet the required standards and meet all police and insurance requirements.

Security System installers in Dorchester, Dorset

Zodiac Security are NSI and Insurance Approved Security System installers in Dorchester, Dorset

Security systems installed by Zodiac Security in Dorchester include:

  • Burglar and Intruder Alarms
  • Wireless Alarm Systems
  • CCTV Systems (including HD and IP CCTV Systems)
  • Fire Alarms (wired and wireless)
  • Access Control Systems
  • Door Entry and Intercom Systems
  • Automated Gates
  • Monitored Alarm Systems with Police Response
  • Redcare and Dual Com Systems
  • Maintenance, Repair and Take over of existing security systems

So act now before its too late and contact Zodiac Security to arrange a free, no obligation security survey and quotation for your home or business property, we will explain to you in simple terms what options are available to you and design the best security system to suit your home lifestyle or business use. NO scare tactics, no technobabble, just straight forward, honest security advice.

NSI approved security installers in Dorchester