client feedback

Feedback from another happy customer of Zodiac Security after we installed a wireless burglar alarm system in their home property in Yeovil, Somerset.

“A very helpful team who have given us what was needed without any of the rubbish which comes from other companies. The system is simple and easy to use yet robust and stable.”

New customer feedback from Marque 21 – Bridport

We have recently received feedback from one of our new clients, here is what they recently sent us:

“Zodiac Security fitted our alarm system on our business premises. They carried out the job quickly and efficiently and with a friendly manner. The cost of the new system was fairly priced and since having it installed we have had no issues with it at all. We would be only too happy to recommend Zodiac Security.”
Marque 21 – Bridport, Dorset.

 

Are you thinking of making your gates automated?

Things to consider when having your gates automated

1) Make sure the gates work!

Any gate to be automated must work properly as a manual gate.  Automation will not overcome problems with an incorrectly installed or faulty/broken gates.

2) Gates on slopes

Gates have trouble on driveways and entrances that run uphill.  This will complicate the situation and often leaves larges gaps at the bottom of the gate to compensate for the slope. Gates can be installed on slopes but the flatter the entrance the better where possible.

3) Is it up to the job?

Make sure that the equipment specified is suitable. Failiure to do this this will invalidate the guarantee and result in faulty operation / equipment failure.

4) Underground motors

Underground motors need drainage.  These motors are design to be fitted underground – not underwater.

5) Professional installation

Gate automation equipment should be sourced from and fitted by a profession installer.  It may cost a little more but you will then have someone who will take full responsibility for the installation.  Whilst it is tempting to buy your equipment yourself from one of these companies who have little regard for the industry and sell at close to trade prices direct to end users, this does you no favours and damages the industry and may result in serious accidents for which you may end being responsible.

6) Environment

Consideration must be given to environmental conditions, particularly the effect of wind on a gate.  Even an ‘open railing’ gate will present a degree of wind resistance, and close boarded wooded gates are just like a sail in strong wind. This can affect the operation and life of your gate operating system.

7) Means of opening gates

Consideration needs to be given to how you want the gate to open from both inside and outside. Various options include: Radio remote keyfobs,  Keypads/proximity access, push-buttons, ground loops and GSM via mobile phone.

8) Visitor/pedestrian access

If there is no alternative, dedicated free pedestrian gate, you must consider how visitors will contact the property to gain access, and how the gate will be opened.

For pedestrian access from outside without a radio keyfob a digital keypad can be used to open one leaf only or both leaves depending on the system. Alternatively, for visitor access some form of entry intercom is normally used.  Typical examples are:-

  • Hardwired audio or audio/video system with or without built in keypad
  • Radio audio system with or without keypad providing a range up to 200m in CLEAR SPACE
  • GSM audio with or without keypad – unlimited range but dependent on local phone reception quality.

9) Trade Access

Consideration must be given to necessity for access to trades people such as dustmen, postmen, gardeners etc.

This is often achieved by connecting a button  to a time clock which would allow the gate to be opened during a certain time period.

10) Self-locking motors

You cannot rely on automated gate motor to provide total security to a gate.  The addition of extra locks will make it much more difficult to force a gate open. External rated Electromagic locks can be added to the system for additional security.

For more information on automated gates or to arrange a free security survey please do not hesitate to contact Zodiac Security by clicking on the side tab.

alarm going off when you have a power cut?

Does your burglar alarm go off whenever you have a power failure? Chances are the emergency standby battery in the control panel has failed.

tired of your burglar alarm going off?

tired of your burglar alarm going off?

There is nothing more annoying than a burglar alarm that constantly goes off for no reason, the end result is that people will just ignore it and that defeats the whole object and the purpose of having a burglar alarm in the first place. A common cause of false activations is a faulty emergency standby battery.

So what is the solution?

A burglar alarm system should be maintained and serviced on a regular basis (every twelve months, or every six months for a monitored system) and is often a condition of your insurers, on this maintenance and service visit the emergency standby battery will be checked and tested to show its current condition. If the battery is deemed insufficient then it will be changed. Rules and regulations state that a standby battery should be capable of powering the burglar alarm system for a minimum of 12 hours including a 15 minute full alarm period in the event of a power cut.

On average a standby battery will last between 3 – 5 years – when was the last time you had yours changed?

Emergency standby batteries for an alarm system

Emergency standby batteries for an alarm system

To arrange a service of your burglar alarm system or to discuss the various maintenance and monitoring options you have then please do not hesitate to contact us.

 

 

 

Why you should make your existing gates automated

Five Reasons to Have Automatic Electric Gates at your home

There are many reasons why home owners are investing in making their gates automated, and you are about to find out why from the experts. At Zodiac Security we have a wealth of knowledge surrounding automated gates, which enables us to offer our customers a great insight into the benefits they could be reaping if they decided to invest in making their gates automated.

Automated Gates

Make existing gates automated with Zodiac Security

Understandably, as a customer you want to know all the facts before purchasing, which is why we have decided to give you the five main reasons that most people outline when deciding to have an automated gate system installed.

1. Convenience

When it’s pouring down with rain, the last thing you want to do when you come home from a hard day of work is to jump out of the car and manually open the gate to your property (most people just end up leaving the gates propped open). One way to prevent this scenario from occurring is with an automated electric gate system from Zodiac Security, which also leaves you safe in the knowledge that your gate will always be securely closed. Moreover you have the added the convenience of being able to open your gates for friends and family, from the comfort of your home so they benefit as well.

2. Safety

Every parent will share our concern of safety. As a parent, your worst nightmare is for your child running out into the middle of a road, but one way to stop this from happening is with a reliable automatic electric gate system, people are even increasingly using automated gates to ensure that the family pet cannot escape too!!

3. Security

Security is a major worry for many homeowners. One way to improve the security of your property is with an electric gate, as it offers a physical barrier to deter unwanted guests, and gives you control over who enters your property.

4. Appearance

Much like finding a great pair of shoes or fantastic hat, accessorising your home with an automatic electric gate can add style and sophistication to the front of your property and create a great first impression. All types of gates can be automated including metal gates, wooden gates and even gates that have been listed on older properties.

5. Increased Property Value

With all these advantages it is not surprising to learn that the value of your property will be increased. This is great news for those who may intend to sell their home in the future, as  you can still have all the previously mentioned benefits, with the additional one of increasing the value of your property and giving you an added advantage over other people selling their home.

Automatic electric gates offer homeowners numerous advantages. If you would like further information on the various automated gates systems that we can install then please do not hesitate to contact our office at Zodiac Security. We are always happy to help  – call us direct on 01935 425429.

SMS text messaging on your alarm system

Do you want to know when your burglar alarm has activated but don’t necessarily want to have the cost and expense of connecting to an Alarm Receiving Centre?

Would you like to be able to check on your alarm system and even operate it remotely from your mobile phone?

Then SMS text messaging is for you

sms text massages

receive text messages from your burglar alarm

With our range of both wired and wireless burglar alarm systems we are able to offer SMS messaging as part of the system, this may be in its most basic form of simply sending a SMS text message to any programmed mobile phone(s) informing them of the activation.

For more detailed control and SMS messaging our COM GSM unit integrates with our burglar alarm system to allow for full control of the burglar alarm system from authorised users and mobile phones, this system can provide you with the following:

  1. the ability to set and unset the system from your mobile phone
  2. check the system status (is the system set or unset)
  3. alert you if any other users set and unset the system (handy if you want to know when staff open or close the office / shop)

For more information on how Zodiac Security can help to protect your home and business with the use of SMS messaging please feel free to contact us

 Burglar Alarm installers in Yeovil, Somerset

we do not know your alarm code

As part of our service we offer a 24 hour telephone support and call-out service to all of our customers how have a standing maintenance agreement with us for any of their security systems. So just in case they have a problem or question we are always there to help. We also receive calls out of hours from other people who are not under a maintenance agreement with Zodiac Security but have a problem with an existing security system.

The most common problem we get contacted about is some one who has entered a property and either has forgotten the code or not been told the code. And their first phone call is always to us is “surely you have a code that will turn off any alarm system don’t you?”

dont-know

So to address this question:

1) No we do not know the code to your burglar alarm system, nor do we keep a record of the codes for any security system. That is the responsibility of the property or business owner.

2) There is no such thing as a super code that turns off every alarm system – I’m pretty sure that burglars and criminals would love to have a code like this!!!

3) Even if we did have a code for your alarm system (and we don’t) we wouldn’t give it out over the phone anyway – how do we know who you are???

So in summary, its you as the business or property owner to know and remember your codes, not your alarm companies.

If you are experiencing any issues with your security systems, including burglar alarms, CCTV Systems, Access Control, Automatic Gates or fire alarms then please feel free to contact Zodiac Security on 01935 425429 to see how we can help you

Why you should use an NSI approved security company

Always use an NSI Approved Security Installation company

With all the security advice on the internet, it can be bewildering knowing who to trust for sound advice and service. Choose an NSI approved company and you have the peace of mind that you are dealing with a reputable contractor who works to NSI’s stringent standards.

important

Before you have a Burglar alarm fitted, make sure you ask the following questions:

 Q: Can I trust the employees of the security company when in my home? A:  All relevant personnel within each NSI approved company have been security screened to British Standard 7858.

Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect? A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.

Q: If there is a problem with my alarm, how quickly can I expect the company to respond? A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period.  (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)

Q: Once I have an alarm fitted – will I see the installer again? A: With NSI, a maintenance contract will be offered to customers who have an alarm system installed.

Q: Upon installation of an intruder alarm what will I be given? A: You will be issued with a Certificate of Compliance from an NSI approved company

Q: Will I get a discount on my house insurance if I have a burglar alarm? A: It is always advisable to check with your insurance company as policies differ between companies.  However, many insurance companies do offer discounts for alarms installed by NSI approved companies.

 

Zodiac Security are NSI (NACOSS) approved security installers

NSI approved

Zodiac Security are an NSI approved security installation company

 

buildings suited to wireless security systems

Some buildings are more suited to wireless security systems than others, obviously with the system being wireless the need for cabling around the building is removed, so if the building is particularly busy, hard to cable or simply that any cabling will be disruptive to the building (for example if has just been restored) then a wireless security systems is the answer. Examples of buildings where a wireless security system can be beneficial are:

  • Churches/Historic Sites
  • Industrial Premises
  • Offices & Retail Stores
  • Historic Buildings/Homes
  • Leisure Premises
  • Power Stations
  • Homes of Multiple Occupation
  • Military Sites
  • Public/Government Buildings
  • Hospitals
  • Nursing & Residential Homes
  • Temporary Premises
wireless security

wireless security system installers

If you would like to know more about our wireless security systems, including wireless burglar alarms or wireless fire alarms then please do not hesitate to contact us.

Wireless security system installers