why you should always use an NSI approved security company

An excellent article if you are considering having a burglar alarm system installed.*


With all the security advice on the internet, it can be bewildering knowing who to trust for sound advice and service. Choose an NSI approved company and you have the peace of mind that you are dealing with a reputable contractor who works to NSI’s stringent standards.

Before you have an alarm fitted make sure you ask the following questions:

Q: Can I trust the employees of the security company when in my home?
A:  All relevant personnel within each NSI approved company have been security screened to British Standard 7858.

Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect?
A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.

Q: If there is a problem with my alarm, how quickly can I expect the company to respond?
A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period.  (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)

Q: Once I have an alarm fitted – will I see the installer again?
A: With NSI, a maintenance contract will be offered to customers who have an alarm installed.

Q: Upon installation of an intruder alarm what will I be given?
A: You will be issued with a Certificate of Compliance from an NSI approved company

Q: Will I get a discount on my house insurance if I have a burglar alarm?
A: It is always advisable to check with your insurance company as policies differ between companies.  However, many insurance companies do offer discounts for alarms installed by NSI approved companies

 

When it comes to home security and the protection of your family it really is important that you use someone you can trust, someone who is NSI approved so you know that your security will be done correctly before, during and after your security installation.

For a free security survey and quotation for your home please call Zodiac Security on 01458 241166.


 

Zodiac Security are an NSI approved security installers of Burglar Alarms, CCTV Systems and Access Control Systems.

 


 

*article provided by the National Security Inspectorate – www.nsi.org.uk

Insurance and Security Systems

A guest blog post by Steve Redwood of Harper Dolman & West Insurance Ltd – Insurance brokers in Somerset.

We all work very hard to build our business or personal assets and whilst the expense of paying for Insurance may not be the highlight of everyone’s year, the comfort blanket of having suitable cover does calm the nerves.

insurance and security systems

does your insurance cover you?

If you are unfortunate enough to be the victim of a crime or suffer damage then naturally this is when the benefit of insurance comes in to its own. At this point you don’t want to find out that your Insurer will not pay because you are not complying with the terms of the policy, so take action now to ensure you are protected.

In many cases, especially business policies where business stock is held or for private residents where high values contents are owned, Insurers may insist upon a certain level of security to include window and door locks, safe, alarms and CCTV. The detail of these requirements will be fully disclosed by your Insurer when you accept the quotation and at every renewal. If you use an Insurance Broker they will ensure you are made aware of these requirements.

With regards to Alarms systems and CCTV, the level of security that is required by an Insurer will vary depending on the nature and size of the risk.  With regards to fire and security systems, the Insurer will always ask for a system to be supported by an annual maintenance agreement managed by a contractor approved by a governing body such as SSAIB or NSI (National Security Inspectorate). If you have a requirement to have an increased level of security then discuss these requirements with an approved security contractor, such as Zodiac Security, and they will ensure your system meets the requirements set by your Insurer.

If you have not checked your Insurance requirements then you should do this immediately.  If you want independent advice on your Insurance requirements then speak to a local independent broker such as ourselves or the BIBA website http://www.biba.org.uk/ConsumerHome.aspx who will assist you in finding your local independent broker.

For all your insurance requirements Zodiac Security recommend that you speak to Harper Dolman & West Insurance Ltd www.harperdolmanwest.co.uk

client feedback

Feedback from another happy customer of Zodiac Security after we installed a wireless burglar alarm system in their home property in Yeovil, Somerset.

“A very helpful team who have given us what was needed without any of the rubbish which comes from other companies. The system is simple and easy to use yet robust and stable.”

New customer feedback from Marque 21 – Bridport

We have recently received feedback from one of our new clients, here is what they recently sent us:

“Zodiac Security fitted our alarm system on our business premises. They carried out the job quickly and efficiently and with a friendly manner. The cost of the new system was fairly priced and since having it installed we have had no issues with it at all. We would be only too happy to recommend Zodiac Security.”
Marque 21 – Bridport, Dorset.

 

alarm going off when you have a power cut?

Does your burglar alarm go off whenever you have a power failure? Chances are the emergency standby battery in the control panel has failed.

tired of your burglar alarm going off?

tired of your burglar alarm going off?

There is nothing more annoying than a burglar alarm that constantly goes off for no reason, the end result is that people will just ignore it and that defeats the whole object and the purpose of having a burglar alarm in the first place. A common cause of false activations is a faulty emergency standby battery.

So what is the solution?

A burglar alarm system should be maintained and serviced on a regular basis (every twelve months, or every six months for a monitored system) and is often a condition of your insurers, on this maintenance and service visit the emergency standby battery will be checked and tested to show its current condition. If the battery is deemed insufficient then it will be changed. Rules and regulations state that a standby battery should be capable of powering the burglar alarm system for a minimum of 12 hours including a 15 minute full alarm period in the event of a power cut.

On average a standby battery will last between 3 – 5 years – when was the last time you had yours changed?

Emergency standby batteries for an alarm system

Emergency standby batteries for an alarm system

To arrange a service of your burglar alarm system or to discuss the various maintenance and monitoring options you have then please do not hesitate to contact us.

 

 

 

SMS text messaging on your alarm system

Do you want to know when your burglar alarm has activated but don’t necessarily want to have the cost and expense of connecting to an Alarm Receiving Centre?

Would you like to be able to check on your alarm system and even operate it remotely from your mobile phone?

Then SMS text messaging is for you

sms text massages

receive text messages from your burglar alarm

With our range of both wired and wireless burglar alarm systems we are able to offer SMS messaging as part of the system, this may be in its most basic form of simply sending a SMS text message to any programmed mobile phone(s) informing them of the activation.

For more detailed control and SMS messaging our COM GSM unit integrates with our burglar alarm system to allow for full control of the burglar alarm system from authorised users and mobile phones, this system can provide you with the following:

  1. the ability to set and unset the system from your mobile phone
  2. check the system status (is the system set or unset)
  3. alert you if any other users set and unset the system (handy if you want to know when staff open or close the office / shop)

For more information on how Zodiac Security can help to protect your home and business with the use of SMS messaging please feel free to contact us

 Burglar Alarm installers in Yeovil, Somerset

we do not know your alarm code

As part of our service we offer a 24 hour telephone support and call-out service to all of our customers how have a standing maintenance agreement with us for any of their security systems. So just in case they have a problem or question we are always there to help. We also receive calls out of hours from other people who are not under a maintenance agreement with Zodiac Security but have a problem with an existing security system.

The most common problem we get contacted about is some one who has entered a property and either has forgotten the code or not been told the code. And their first phone call is always to us is “surely you have a code that will turn off any alarm system don’t you?”

dont-know

So to address this question:

1) No we do not know the code to your burglar alarm system, nor do we keep a record of the codes for any security system. That is the responsibility of the property or business owner.

2) There is no such thing as a super code that turns off every alarm system – I’m pretty sure that burglars and criminals would love to have a code like this!!!

3) Even if we did have a code for your alarm system (and we don’t) we wouldn’t give it out over the phone anyway – how do we know who you are???

So in summary, its you as the business or property owner to know and remember your codes, not your alarm companies.

If you are experiencing any issues with your security systems, including burglar alarms, CCTV Systems, Access Control, Automatic Gates or fire alarms then please feel free to contact Zodiac Security on 01935 425429 to see how we can help you

Why you should use an NSI approved security company

Always use an NSI Approved Security Installation company

With all the security advice on the internet, it can be bewildering knowing who to trust for sound advice and service. Choose an NSI approved company and you have the peace of mind that you are dealing with a reputable contractor who works to NSI’s stringent standards.

important

Before you have a Burglar alarm fitted, make sure you ask the following questions:

 Q: Can I trust the employees of the security company when in my home? A:  All relevant personnel within each NSI approved company have been security screened to British Standard 7858.

Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect? A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.

Q: If there is a problem with my alarm, how quickly can I expect the company to respond? A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period.  (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)

Q: Once I have an alarm fitted – will I see the installer again? A: With NSI, a maintenance contract will be offered to customers who have an alarm system installed.

Q: Upon installation of an intruder alarm what will I be given? A: You will be issued with a Certificate of Compliance from an NSI approved company

Q: Will I get a discount on my house insurance if I have a burglar alarm? A: It is always advisable to check with your insurance company as policies differ between companies.  However, many insurance companies do offer discounts for alarms installed by NSI approved companies.

 

Zodiac Security are NSI (NACOSS) approved security installers

NSI approved

Zodiac Security are an NSI approved security installation company

 

buildings suited to wireless security systems

Some buildings are more suited to wireless security systems than others, obviously with the system being wireless the need for cabling around the building is removed, so if the building is particularly busy, hard to cable or simply that any cabling will be disruptive to the building (for example if has just been restored) then a wireless security systems is the answer. Examples of buildings where a wireless security system can be beneficial are:

  • Churches/Historic Sites
  • Industrial Premises
  • Offices & Retail Stores
  • Historic Buildings/Homes
  • Leisure Premises
  • Power Stations
  • Homes of Multiple Occupation
  • Military Sites
  • Public/Government Buildings
  • Hospitals
  • Nursing & Residential Homes
  • Temporary Premises
wireless security

wireless security system installers

If you would like to know more about our wireless security systems, including wireless burglar alarms or wireless fire alarms then please do not hesitate to contact us.

Wireless security system installers